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Why Choose us For Remote Support Technician Help For troubleshooting in Guard Tour System?

A phone call and you will be directed to our remote support technician to fix it then and there.

In the case of other guard & security devices, you need physical technician support. But if you are facing trouble with Guard patrol software or need a savvy technician, to install the system or something else, we love to help.

At the affordable price of ￡0.50/minute, our expert remote technician let it do it for you, not even touching your operating system, but with an app like Anydesk, team viewer, Zoho assist.

Note: Make sure you switch the personal information off, as our professionals can see your screen.

Why choose our Remote Support Technician?

 


 

  1. Efficient- First thing is first! No other benefit can beat the fact that everyone looks for an efficient support service. In the case of physical technician support, a technician has to travel to you, and what if even then the problem does not solve?

Where on the other side, remote services save technicians’ time. This troubleshooting rapidly resolves the issue and increases the rate of productivity.

  1. Cost-effective- With a similar note, the money a company invests in travelling that indirectly increases the cost of support service. If the support is on-line or telephonic, it reduces the cost and makes it pocket friendly.

  1. Enhanced productivity- Time & cost-saving features of remote help to improve productivity with remaining money & time. Although if you have a remote technician on your side, they can solve any tech-issues from the desk and boosts productivity.


  1. Experts access- Yes, some system related issues can be so easy to solve, but some of them can be awful. Ergo, an expert's help can only let you solve the mystery.

That means professional expertise in such a cut-rate price.

  1. Always available maintenance- Same as you can enjoy expert service from anywhere, you can also have it anytime. We understand the problems don't see the time, so assure remote support services will be present round the clock.


  1. Client-friendliness- As a security product provider, we understand if you are using our device for any of your clients, then you don’t want to be stuck but client-friendly. At that time, our remote technicians can resolve the problem in no time and let you serve the best services to your customers.


“What would be better than a quick solution without going anywhere?”

However, there could be some drawbacks if you don’t take care, including:


  1. Privacy- As we said previously, remote support technicians can view & access your system, so assure your presence till the process is done. And switch off any confidential information.


  1. Connectivity- Slow internet connection can drawback the entire support process. If you want a fast and efficient solution, check for the internet connection before hiring services.

How does our remote support service work?

Step 1- Enquire to the support technician for troubleshooting;

Step 2- Access our remote technician site;

Step 3- Get the four-digit security code from security technicians;

Step 4- Then the technician connects your computer to analyse an issue;

The entire troubleshooting session will be under control and you can end it anytime. Plus, again, we want to inform you to keep away your personal or sensitive information from the desktop screens.

How to define good remote support?

  • The pool of professionals that can serve effective solutions with ease

  • First, call resolution support service

  • Use of high-quality remote access and encrypted tool so they protect any sensitive information

  • Language ease

It's good to feel supported!

Serious to tiny, each guard tour system-related technical support is available for professional guidance. The ease of remote support at any time and anywhere does not let you wait for a solution while enhancing productivity.

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